Shipping Policy

Glicha's Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to a lot of customers across the US, ensuring that we provide the very highest levels of responsiveness to you at all times.

Where do you ship?

At this time, we ship only to the United States.

 Shipping cost

In most of the cases the shipping is Free unless it is written different.

 Shipping methods & delivery times

Please allow between 15-60 days for your order to arrive. If more than 605 days have passed please email us at info@glicha.com including your order number to review the status of your order. Refunds will be handled through email if necessary.

When you purchase items from Glicha, you will find different kind of shipping options for each item. In some cases, you will be able to choose the shipping option you prefer from the available ones.

We offer the following shipping methods:

ePacket

Delivery time - around 7- 40 days (depends on the country)
Shipping cost - free or cheap
Countries - Packages can be shipped to all states, territories and military addresses within the United States

USPS

Delivery time - around 2-15 days
Shipping cost - free or cheap
Countries - Items can only be shipped from the USA to USA.

 China Post-Standard / Air-Mail

Delivery time - around 15-60 days
Shipping cost - free or cheap
Countries – we deliver to US only

*It can be trackable and not trackable.

UPS / DHL / FedEx

Delivery time - around 5-15 days (depends on the country and method)
Shipping cost - depends on the warehouse location and product weight
Countries - we deliver to US only

*Shipping is sometimes free for expensive products.

DHL Global Mail

Delivery time - around 5-15 days
Shipping cost - expensive
Countries - we deliver to US only

*No third-parties involved in the delivery process, pure DHL. The recipient’s signature is required upon the delivery.

 

 How soon can I get my order?

All the items that are in stock will be shipped next business day. You can see the estimated delivery date on each product page and at checkout.

 

 Can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number. You can use it to track your order on the courier’s website. If you are registered with us, you can also see your previous orders by signing into your account.

Are there any extra costs (taxes, duties, customs etc.) I have to pay in addition to the prices shown in your webshop?

Except for the aforementioned exception of GST, all product prices displayed are exclusive of all other taxes and duties. Glicha does not determine or collect these fees. As the recipient, you are liable for all other import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Glicha is not responsible for potential import duties and local taxes and we cannot refund any orders that are returned to us due to non-payment of duty.